Computer dead but the drive is still good? Files deleted by mistake? As long as the drive itself still works, we can usually get your data back.
Most file loss isn't permanent. If the computer stopped working but the hard drive is physically fine, the files are still there — we just need to get to them. Same goes for accidentally deleted files.
If your PC won't boot, we remove the drive and connect it to another system to pull your files off. If files were deleted, we use recovery software to find and restore them. Either way, you get your data back on a drive, USB stick, or cloud storage.
If the drive has physically failed — won't spin up, makes clicking noises, not recognized by any PC — that needs a clean-room lab recovery service, which is specialized and expensive. We'll tell you honestly if that's what you're dealing with, and refer you to a trusted lab.
Once we recover your files, we'll help you set up a backup system so this doesn't happen again. A good backup is the best insurance.
Yes, if the hard drive or SSD itself still works. We remove the drive and pull the files off directly.
If they haven't been overwritten, we can usually get them back. The sooner you stop using the drive, the better the chances.
Physical drive damage needs a clean-room recovery lab — a specialist service we'll refer you to. We don't do physical drive repair, but we'll tell you honestly what you're dealing with.
Simple recoveries take an hour or two. Large drives with lots of files may take longer. We'll give you an estimate before we start.
Tell us what happened and what files you need back. We'll let you know if recovery is possible and what it'll take.